The Measurement and Management of Service Quality---An Analysis of Service Quality in Health Care Organizations

  • Hao, Hung-Shu (PI)

Project: National Science and Technology CouncilNational Science and Technology Council Academic Grants

Project Details

Project IDs

Project ID:PC8602-1182
External Project ID:NSC86-2416-H182-001
StatusFinished
Effective start/end date01/08/9631/07/97

Keywords

  • Health care quality
  • Service quality
  • Hospital management
  • Quality management
  • SERVQUAL

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