主管教練行為與員工心理特質對顧客服務、顧客反應與任務績效之影響:以業務人員為例

Translated title of the contribution: Coaching Behavior and Psychological Characteristics on Customer Service, Customer's Responses and Sales Performance: An Investigation of Salespersons

鄭羽婷

Research output: Types of ThesisMaster's thesis

Translated title of the contributionCoaching Behavior and Psychological Characteristics on Customer Service, Customer's Responses and Sales Performance: An Investigation of Salespersons
Original languageChinese (Traditional)
Supervisors/Advisors
  • Huang, Cheng-Shung, Supervisor
StatePublished - 2007
Externally publishedYes

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