Translated title of the contribution | Coaching Behavior and Psychological Characteristics on Customer Service, Customer's Responses and Sales Performance: An Investigation of Salespersons |
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Original language | Chinese (Traditional) |
Supervisors/Advisors |
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State | Published - 2007 |
Externally published | Yes |
主管教練行為與員工心理特質對顧客服務、顧客反應與任務績效之影響:以業務人員為例
鄭羽婷
Research output: Types of Thesis › Master's thesis