人力資源管理、工作滿意度、服務補救與顧客滿意度之關聯性研究－以國內C航空公司顧客航機維修業務為例

Translated title of the contribution: A Study of Relationship among Human Resource Management, Job Satisfaction, Service Recovery and Customer Satisfaction - The C-Airlines Customer Aircraft Maintenance Business as Empirical Case
  • 張鶴齡

Research output: Types of Thesis › Master's thesis

Translated title of the contributionA Study of Relationship among Human Resource Management, Job Satisfaction, Service Recovery and Customer Satisfaction - The C-Airlines Customer Aircraft Maintenance Business as Empirical Case
Original languageChinese (Traditional)
Supervisors/Advisors
  • Teng, Ching-I, Supervisor
  • 翁, 明祥, Supervisor, External person
StatePublished - 2004
Externally publishedYes

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