從顧客旅程與使用者體驗觀點分析美食外送平台服務流程:以台灣Uber Eats 及 Foodpanda 為例

Translated title of the contribution: Analyzing the service process on food delivery services from the perspectives of customer journey and user experience: Comparing Uber Eats and Foodpanda in Taiwan
  • 陳建霖

Research output: Types of ThesisMaster's thesis

Translated title of the contributionAnalyzing the service process on food delivery services from the perspectives of customer journey and user experience: Comparing Uber Eats and Foodpanda in Taiwan
Original languageChinese (Traditional)
Supervisors/Advisors
  • Huang, Li-Ting, Supervisor
StatePublished - 2022
Externally publishedYes

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