Translated title of the contribution | An Implementation Model for Appling ITSM for IT Service Process Improvement with a Case Study |
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Original language | Chinese (Traditional) |
Supervisors/Advisors |
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State | Published - 2007 |
Externally published | Yes |
應用ITSM來建立資訊服務流程改善模式之研究─以長庚大學資訊中心為例
呂亞慧
Research output: Types of Thesis › Master's thesis