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網路購物退換貨的服務品質、便利性與費用合理性對顧客滿意度之影響

Translated title of the contribution: The Influences of Perceived Return Service Quality, Convenience, and Fee Fairness of Online Shopping on Customer Satisfaction
  • 趙志文

Research output: Types of Thesis › Master's thesis

Translated title of the contributionThe Influences of Perceived Return Service Quality, Convenience, and Fee Fairness of Online Shopping on Customer Satisfaction
Original languageChinese (Traditional)
Supervisors/Advisors
  • Kao, Ming-Hung, Supervisor
StatePublished - 2021
Externally publishedYes

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