醫院服務品質與顧客價值對於癌患滿意度的關係探討

陳玉萍, 曾振淦, Ji-Hong Hong, Ngan-Ming Tsang

Research output: Contribution to journal › Journal Article › peer-review

Cite this

@article{20c668cd7d8d4f99bd1c4201aa18fcff,

title = "醫院服務品質與顧客價值對於癌患滿意度的關係探討",

keywords = "Cancer patient&apos, Customer value, Medical service quality, s satisfaction, 癌患滿意度, 醫院服務品質, 顧客價值",

author = "玉萍陳 and 振淦曾 and Ji-Hong Hong and Ngan-Ming Tsang",

year = "2011",

language = "繁體中文",

volume = "18",

pages = "287--297",

journal = "放射治療與腫瘤學",

issn = "1023-988X",

number = "4",

}

TY - JOUR

T1 - 醫院服務品質與顧客價值對於癌患滿意度的關係探討

AU - 陳, 玉萍

AU - 曾, 振淦

AU - Hong, Ji-Hong

AU - Tsang, Ngan-Ming

PY - 2011

Y1 - 2011

KW - Cancer patient&apos

KW - Customer value

KW - Medical service quality

KW - s satisfaction

KW - 癌患滿意度

KW - 醫院服務品質

KW - 顧客價值

M3 - 文章

SN - 1023-988X

VL - 18

SP - 287

EP - 297

JO - 放射治療與腫瘤學

JF - 放射治療與腫瘤學

IS - 4

ER -