驗證測試業服務品質、顧客滿意度與顧客忠誠度研究

Translated title of the contribution: Interrelation between Service Quality, Customer Satisfaction and Customer Loyality in Certification Industry

胡志宏

Research output: Types of Thesis › Master's thesis

Translated title of the contributionInterrelation between Service Quality, Customer Satisfaction and Customer Loyality in Certification Industry
Original languageChinese (Traditional)
Supervisors/Advisors
  • Hsu, Kuang-Hung, Supervisor
StatePublished - 2005
Externally publishedYes

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