A grounded theory approach to information technology adoption

Wen Lung Shiau, Joey F. George

Research output: Contribution to journalJournal Article peer-review

10 Scopus citations

Abstract

This study explores the nature of information technology adoption based on phenomena found in the real world. We selected the grounded theory method (GTM) for this study, which involved two sites located in the USA. and eight sites located in Taiwan. The results exemplify a multi-year, multi-site grounded theory approach to generating theory that helps explain information technology (IT) adoption in an organizational context. The core categories of the model are developed from, grounded on, and extracted from the data, and are casually linked into four adoption processes: motivation, solutions fit, values, and decision stage. The nature of the information technology adoption model could help researchers and practitioners understand that managers have one or more motivations, seek IT solutions to fulfill their motivations, evaluate IT solutions, and make decision after judging IT value. We also present an assessment of the theory, and discuss its relevance and directions for future research.

Original languageEnglish
Article number81
Pages (from-to)1379-1407
Number of pages29
JournalCommunications of the Association for Information Systems
Volume34
Issue number1
DOIs
StatePublished - 2014
Externally publishedYes

Keywords

  • Adoption model
  • Decision
  • Information technology
  • Motivation
  • Solution
  • Value

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