A meta-analysis of emotion and cognition in information system

Wen Lung Shiau, Puxi Shi, Ye Yuan

Research output: Contribution to journalJournal Article peer-review

13 Scopus citations

Abstract

The current research on the information systems (IS) shows that emotion and cognition can affect behavior, but their interaction with each other is not clear. This paper attempts to clarify the interaction between emotion and cognition and explain their antecedents and consequences. This research includes a meta-analysis composed of 33 papers related to emotion and cognition in high-quality IS journals. Results reveal cognition affects emotion when emotion can be changed or manipulated by an external stimulus, and emotion can be attributed to a combination of multiple cognitive appraisals. By contrast, emotion affects cognition when it involves the use of information technology and focuses on intuitive interface design features and stable personality traits. The authors contribute to the literature with a more comprehensive summary of antecedents and consequences of emotion and cognition and provide practical implications for enterprises to understand consumer behavior from the perspective of the interaction between emotion and cognition.

Original languageEnglish
Pages (from-to)125-143
Number of pages19
JournalInternational Journal of Enterprise Information Systems
Volume17
Issue number1
DOIs
StatePublished - 01 01 2021
Externally publishedYes

Bibliographical note

Publisher Copyright:
Copyright © 2021, IGI Global.

Keywords

  • Cognition
  • Emotion
  • Information system
  • Interaction
  • Meta-analysis

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