A study of service innovation design in cultural and creative industry

Yu Yuan Ko; Po Hsien Lin; Rungtai Lin

doi:10.1007/978-3-642-02767-3_42

A study of service innovation design in cultural and creative industry

Yu Yuan Ko^*
, Po Hsien Lin
, Rungtai Lin

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

15 Scopus citations

Abstract

Service design is considered to be one of the pivotal components in cultural and creative design industries which has a significant impact on consumer perception of innovation. Despite service design's recognized importance, cultural and creative industries lack a systematic approach to it. Therefore, based on the "Taiwan experience", this paper proposes a service innovation design model and provides examples illustrating how to transfer cultural features into service design, and design these cultural features into modern products to reinforce their design value. Results presented herein create an interface for looking at the way service innovation design crosses over cultures, as well as illustrating the interwoven experience of service design and cultural creativity in the innovation design process.

Original language	English
Title of host publication	Internationalization, Design and Global Development - Third International Conference, IDGD 2009, Held as Part of HCI International 2009, Proceedings
Pages	376-385
Number of pages	10
DOIs	https://doi.org/10.1007/978-3-642-02767-3_42
State	Published - 2009
Externally published	Yes
Event	3rd International Conference on Internationalization, Design and Global Development, IDGD 2009. Held as Part of HCI International 2009 - San Diego, CA, United States Duration: 19 07 2009 → 24 07 2009

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	5623 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	3rd International Conference on Internationalization, Design and Global Development, IDGD 2009. Held as Part of HCI International 2009
Country/Territory	United States
City	San Diego, CA
Period	19/07/09 → 24/07/09

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Keywords

Creative industries
Experiencing culture
Service innovation design

Access to Document

10.1007/978-3-642-02767-3_42

Cite this

Ko, Y. Y., Lin, P. H., & Lin, R. (2009). A study of service innovation design in cultural and creative industry. In Internationalization, Design and Global Development - Third International Conference, IDGD 2009, Held as Part of HCI International 2009, Proceedings (pp. 376-385). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 5623 LNCS). https://doi.org/10.1007/978-3-642-02767-3_42

Ko, Yu Yuan ; Lin, Po Hsien ; Lin, Rungtai. / A study of service innovation design in cultural and creative industry. Internationalization, Design and Global Development - Third International Conference, IDGD 2009, Held as Part of HCI International 2009, Proceedings. 2009. pp. 376-385 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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title = "A study of service innovation design in cultural and creative industry",

abstract = "Service design is considered to be one of the pivotal components in cultural and creative design industries which has a significant impact on consumer perception of innovation. Despite service design's recognized importance, cultural and creative industries lack a systematic approach to it. Therefore, based on the {"}Taiwan experience{"}, this paper proposes a service innovation design model and provides examples illustrating how to transfer cultural features into service design, and design these cultural features into modern products to reinforce their design value. Results presented herein create an interface for looking at the way service innovation design crosses over cultures, as well as illustrating the interwoven experience of service design and cultural creativity in the innovation design process.",

keywords = "Creative industries, Experiencing culture, Service innovation design",

author = "Ko, \{Yu Yuan\} and Lin, \{Po Hsien\} and Rungtai Lin",

year = "2009",

doi = "10.1007/978-3-642-02767-3\_42",

language = "英语",

isbn = "3642027660",

series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",

pages = "376--385",

booktitle = "Internationalization, Design and Global Development - Third International Conference, IDGD 2009, Held as Part of HCI International 2009, Proceedings",

note = "3rd International Conference on Internationalization, Design and Global Development, IDGD 2009. Held as Part of HCI International 2009 ; Conference date: 19-07-2009 Through 24-07-2009",

}

Ko, YY, Lin, PH & Lin, R 2009, A study of service innovation design in cultural and creative industry. in Internationalization, Design and Global Development - Third International Conference, IDGD 2009, Held as Part of HCI International 2009, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 5623 LNCS, pp. 376-385, 3rd International Conference on Internationalization, Design and Global Development, IDGD 2009. Held as Part of HCI International 2009, San Diego, CA, United States, 19/07/09. https://doi.org/10.1007/978-3-642-02767-3_42

A study of service innovation design in cultural and creative industry. / Ko, Yu Yuan; Lin, Po Hsien; Lin, Rungtai.
Internationalization, Design and Global Development - Third International Conference, IDGD 2009, Held as Part of HCI International 2009, Proceedings. 2009. p. 376-385 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 5623 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - A study of service innovation design in cultural and creative industry

AU - Ko, Yu Yuan

AU - Lin, Po Hsien

AU - Lin, Rungtai

PY - 2009

Y1 - 2009

N2 - Service design is considered to be one of the pivotal components in cultural and creative design industries which has a significant impact on consumer perception of innovation. Despite service design's recognized importance, cultural and creative industries lack a systematic approach to it. Therefore, based on the "Taiwan experience", this paper proposes a service innovation design model and provides examples illustrating how to transfer cultural features into service design, and design these cultural features into modern products to reinforce their design value. Results presented herein create an interface for looking at the way service innovation design crosses over cultures, as well as illustrating the interwoven experience of service design and cultural creativity in the innovation design process.

AB - Service design is considered to be one of the pivotal components in cultural and creative design industries which has a significant impact on consumer perception of innovation. Despite service design's recognized importance, cultural and creative industries lack a systematic approach to it. Therefore, based on the "Taiwan experience", this paper proposes a service innovation design model and provides examples illustrating how to transfer cultural features into service design, and design these cultural features into modern products to reinforce their design value. Results presented herein create an interface for looking at the way service innovation design crosses over cultures, as well as illustrating the interwoven experience of service design and cultural creativity in the innovation design process.

KW - Creative industries

KW - Experiencing culture

KW - Service innovation design

UR - https://www.scopus.com/pages/publications/76649105080

U2 - 10.1007/978-3-642-02767-3_42

DO - 10.1007/978-3-642-02767-3_42

M3 - 会议稿件

AN - SCOPUS:76649105080

SN - 3642027660

SN - 9783642027666

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

SP - 376

EP - 385

BT - Internationalization, Design and Global Development - Third International Conference, IDGD 2009, Held as Part of HCI International 2009, Proceedings

T2 - 3rd International Conference on Internationalization, Design and Global Development, IDGD 2009. Held as Part of HCI International 2009

Y2 - 19 July 2009 through 24 July 2009

ER -

Ko YY, Lin PH, Lin R. A study of service innovation design in cultural and creative industry. In Internationalization, Design and Global Development - Third International Conference, IDGD 2009, Held as Part of HCI International 2009, Proceedings. 2009. p. 376-385. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-642-02767-3_42

A study of service innovation design in cultural and creative industry

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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