| Translated title of the contribution | 客服中心服務品質分析: 運用約略集方法之研究 |
|---|---|
| Original language | American English |
| Supervisors/Advisors |
|
| State | Published - 2011 |
| Externally published | Yes |
Call Center Service Quality Analysis: A Rough Set Approach
陳蓉蓉
Research output: Types of Thesis › Doctoral thesis