Continuance intention of blog users: The impact of perceived enjoyment, habit, user involvement and blogging time

Wen Lung Shiau*, Margaret Meiling Luo

*Corresponding author for this work

Research output: Contribution to journalJournal Article peer-review

146 Scopus citations

Abstract

The purpose of this study is to understand factors that affect continuance intention of a popular hedonic information system, blogs. The expectation-confirmation theory (ECT) is adapted with perceived enjoyment, habit and user involvement. Data was collected via an online survey. A total of 430 valid responses were collected. The research model was assessed by structural equation modelling (SEM). The results show that continuance intention of blog use was predicted collectively by user involvement, satisfaction and perceived enjoyment. Habit, however, exhibited no strong relationship with satisfaction and use intention. Users' satisfaction with blog use was predicted primarily by perceived enjoyment, followed by users' confirmation of expectation and user involvement. Perceived enjoyment was predicted by users' involvement and users' confirmation of expectation. Blogging time significantly moderates the effect of habit on perceived enjoyment, but not on satisfaction and continuance intention. The integrated model explains 65% of the satisfaction and 57% of continuance intention. The results suggest that integrating perceived enjoyment and user involvement into the ECT provides better insights into continuous use in the blog context.

Original languageEnglish
Pages (from-to)570-583
Number of pages14
JournalBehaviour and Information Technology
Volume32
Issue number6
DOIs
StatePublished - 01 06 2013
Externally publishedYes

Keywords

  • blog
  • continuance intention
  • expectation-confirmation theory
  • perceived enjoyment
  • user involvement

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