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Designing cloud computing into Taipei City: A pilot study of the service design from Taipei cloud

  • Jui Ping Ma
  • , Stanely Wei
  • , Rungtai Lin
  • National Taipei University of Business
  • Oneness International Group Limited
  • National Taiwan University of Arts

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

For offering holistic service quality, in 2013, the Taipei City Hall promote "Taipei Cloud" service for citizen to enhance web services based on convenient, free, and public Wi-Fi hotspots all over the city. This pilot experiment explores on user experience and perception of "Taipei Cloud" service from subjects' usage by participant-observation to know whether "Taipei Cloud" service can match subjects' demand in their daily life. Six subjects use "Taipei Cloud" service randomly to obtain their cloud computing data record by their smart mobile phone APP during their own trips. Then, time-geography theory is applied to be evaluated subjects' usage. The finding are shown that: (1). there is no direct correlation between time and spatial facts through subjects' usage on citizen cloud service; (2).Until now, in subjects' opinion, to share or contact others should be a function added in citizen cloud; (3).To compare subjects' usage of citizen cloud, "command" is more popular than other online actions.; (4).In holistic user experiences, subjects usually prefer higher interaction with cloud computing service.

Original languageEnglish
Title of host publicationCross-Cultural Design - 6th International Conference, CCD 2014, Held as Part of HCI International 2014, Proceedings
PublisherSpringer Verlag
Pages688-695
Number of pages8
ISBN (Print)9783319073071
DOIs
StatePublished - 2014
Externally publishedYes
Event6th International Conference on Cross-Cultural Design, CCD 2014 - Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014 - Heraklion, Crete, Greece
Duration: 22 06 201427 06 2014

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume8528 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference6th International Conference on Cross-Cultural Design, CCD 2014 - Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014
Country/TerritoryGreece
CityHeraklion, Crete
Period22/06/1427/06/14

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 9 - Industry, Innovation, and Infrastructure
    SDG 9 Industry, Innovation, and Infrastructure

Keywords

  • Location-Based Service
  • Taipei Cloud
  • Time-Geographic

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