Designing system architecture for the catering management system of chang gung health and culture village

Ellie Li, Alice M. Wong*, Kevin C. Tseng

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

In the past, due to the traditional diet service model in the long-term care institutes lack of information exchange between the dining service providers and the residents, it is difficult to understand the dietary needs and preferences of the residents accordingly so that reducing the satisfaction of meals and the diet healthcare of the residents. This study aims to design the architecture of an intelligent catering management system to assist institute manager, health professional nutritionist and cafeteria operator to resolve the data inconsistency problems of diet management. This study uses a systematic innovative product design and development approach (IPDD) to guide data collection and analysis, and build the interaction structure of the user behaviour model and complete the service system architecture. A tangible contribution of this study is to propose the architecture of an intelligent cantering management system to aid institute manager, health professional nutritionist and cafeteria operator to provide meal services, as well as to improve the satisfaction of the dining and to advance the diet healthcare of the residents.

Original languageEnglish
Title of host publicationUniversal Access in Human-Computer Interaction. Applications and Practice - 14th International Conference, UAHCI 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Proceedings
EditorsMargherita Antona, Constantine Stephanidis
PublisherSpringer
Pages584-596
Number of pages13
ISBN (Print)9783030491079
DOIs
StatePublished - 2020
Event14th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020 - Copenhagen, Denmark
Duration: 19 07 202024 07 2020

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume12189 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference14th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020
Country/TerritoryDenmark
CityCopenhagen
Period19/07/2024/07/20

Bibliographical note

Publisher Copyright:
© Springer Nature Switzerland AG 2020.

Keywords

  • Catering service system
  • The elderly and health care

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