Skip to main navigation Skip to search Skip to main content

Integrating customer orientation, corporate entrepreneurship, and learning orientation in organizations-in-transition: An empirical study

  • Sandra S. Liu*
  • , Xueming Luo
  • , Yi Zheng Shi
  • *Corresponding author for this work
  • Purdue University
  • State University of New York at Fredonia
  • Hong Kong Baptist University

Research output: Contribution to journalJournal Article peer-review

190 Scopus citations

Abstract

The paper addresses the issue of interrelationships between market orientation, corporate entrepreneurship, and learning orientation in the context of emerging economies. These three constructs have drawn an increasing level of interest in both marketing and management fields as organizations face challenges in a volatile environment. With a national sample of stateowned enterprises in China, the present study simultaneously tests potential relations between these structural constructs and their relationships with the organizational outcome that is reflected with marketing program dynamism. The findings of this study indicate that: (1) sampled state-owned enterprises demonstrate a higher level of changes in organizational outcome resulted from a stronger customer orientation, corporate entrepreneurship, or learning orientation; (2) learning orientation fully or partially mediates the impact of customer orientation and corporate entrepreneurship on outcome; (3) state-owned enterprises with foreign partnership have a higher level of customer orientation, entrepreneurship, and learning orientation; and (4) stateowned enterprises in the service sector have a higher level of customer orientation.

Original languageEnglish
Pages (from-to)367-382
Number of pages16
JournalInternational Journal of Research in Marketing
Volume19
Issue number4
DOIs
StatePublished - 12 2002
Externally publishedYes

Keywords

  • Corporate entrepreneurship
  • Customer orientation
  • Learning orientation
  • Transitional economy

Fingerprint

Dive into the research topics of 'Integrating customer orientation, corporate entrepreneurship, and learning orientation in organizations-in-transition: An empirical study'. Together they form a unique fingerprint.

Cite this