| Translated title of the contribution | 服務接觸管理架構: 以活動理論觀點之研究 |
|---|---|
| Original language | American English |
| Supervisors/Advisors |
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| State | Published - 2011 |
| Externally published | Yes |
Service Encounter Management Framework: An Activity Theory Approach
林永修
Research output: Types of Thesis › Doctoral thesis