Source effect of advertised reference price influences on transaction value in online shopping environments

Shao Kang Lo, Yu Jen Chou, Ching I. Teng

Research output: Contribution to journalJournal Article peer-review

19 Scopus citations

Abstract

Prior studies examine whether or not using advertised reference price (ARP) increases consumers' perceived gain from the purchase decision. However, few studies address whether or not the ARP should involve an online or offline source. Present study thus investigates the influence of the APR source on consumer perceived value. Empirical results indicate that consumers would perceive higher transaction value when an online seller adopts another online retailer's sale price as ARP than when the online seller uses an offline competitor's sale price as the ARP.

Original languageEnglish
Pages (from-to)411-421
Number of pages11
JournalElectronic Commerce Research
Volume13
Issue number4
DOIs
StatePublished - 11 2013

Keywords

  • Advertised reference price
  • Expectation of lower prices online
  • External reference price
  • Online pricing
  • Online shopping
  • Transaction value

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