Sweet Building Greeter: A demonstration of persuasive technology for public space

Ted Selker; Shih Yuan Yu; Che Wei Liang; Jane Hsu

doi:10.1007/978-3-319-20678-3_46

Sweet Building Greeter: A demonstration of persuasive technology for public space

Ted Selker^*, Shih Yuan Yu, Che Wei Liang, Jane Hsu

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Scopus citations

Abstract

This paper shows how a persuasive interactive system can impact community behavior. Sweet Building Greeter includes an interactive display and a gumball dispenser with environmental sensors. It provides media and tangible rewards. It has been located in buildings’ public entry areas to encourage people to be conscious of and to empower saving energy. What makes the system ignored or engaging? The first experiment attracted participants to fill out a questionnaire to dispense candy and display problems which could be fixed in the building. Newcomers to the building filled out the questionnaire, but few returned to do it again. The second experiment provided images of energy savings and was effective at making people aware of energy issues, but it did not change their likelihood of using the system. Soliciting people with sound was more effective. This was especially true in a case where people had earlier negative experiences.

Original language	English
Title of host publication	Universal Access in Human-Computer Interaction
Subtitle of host publication	Access to Today’s Technologies - 9th International Conference, UAHCI 2015 Held as Part of HCI International 2015, Proceedings
Editors	Margherita Antona, Constantine Stephanidis, Constantine Stephanidis
Publisher	Springer Verlag
Pages	475-486
Number of pages	12
ISBN (Print)	9783319206776
DOIs	https://doi.org/10.1007/978-3-319-20678-3_46
State	Published - 2015
Externally published	Yes
Event	9th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2015 Held as Part of 17th International Conference on Human-Computer Interaction, HCI International 2015 - Los Angeles, United States Duration: 02 08 2015 → 07 08 2015

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	9175
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	9th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2015 Held as Part of 17th International Conference on Human-Computer Interaction, HCI International 2015
Country/Territory	United States
City	Los Angeles
Period	02/08/15 → 07/08/15

Bibliographical note

Publisher Copyright:
© Springer International Publishing Switzerland 2015.

Keywords

Green technology ACM H.5.2 information interfaces and presentation
Input devices and strategies
Persuasive computing
UI styles

Access to Document

10.1007/978-3-319-20678-3_46

Cite this

Selker, T., Yu, S. Y., Liang, C. W., & Hsu, J. (2015). Sweet Building Greeter: A demonstration of persuasive technology for public space. In M. Antona, C. Stephanidis, & C. Stephanidis (Eds.), Universal Access in Human-Computer Interaction: Access to Today’s Technologies - 9th International Conference, UAHCI 2015 Held as Part of HCI International 2015, Proceedings (pp. 475-486). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9175). Springer Verlag. https://doi.org/10.1007/978-3-319-20678-3_46

Selker, Ted ; Yu, Shih Yuan ; Liang, Che Wei et al. / Sweet Building Greeter : A demonstration of persuasive technology for public space. Universal Access in Human-Computer Interaction: Access to Today’s Technologies - 9th International Conference, UAHCI 2015 Held as Part of HCI International 2015, Proceedings. editor / Margherita Antona ; Constantine Stephanidis ; Constantine Stephanidis. Springer Verlag, 2015. pp. 475-486 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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title = "Sweet Building Greeter: A demonstration of persuasive technology for public space",

abstract = "This paper shows how a persuasive interactive system can impact community behavior. Sweet Building Greeter includes an interactive display and a gumball dispenser with environmental sensors. It provides media and tangible rewards. It has been located in buildings{\textquoteright} public entry areas to encourage people to be conscious of and to empower saving energy. What makes the system ignored or engaging? The first experiment attracted participants to fill out a questionnaire to dispense candy and display problems which could be fixed in the building. Newcomers to the building filled out the questionnaire, but few returned to do it again. The second experiment provided images of energy savings and was effective at making people aware of energy issues, but it did not change their likelihood of using the system. Soliciting people with sound was more effective. This was especially true in a case where people had earlier negative experiences.",

keywords = "Green technology ACM H.5.2 information interfaces and presentation, Input devices and strategies, Persuasive computing, UI styles",

author = "Ted Selker and Yu, {Shih Yuan} and Liang, {Che Wei} and Jane Hsu",

note = "Publisher Copyright: {\textcopyright} Springer International Publishing Switzerland 2015.; 9th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2015 Held as Part of 17th International Conference on Human-Computer Interaction, HCI International 2015 ; Conference date: 02-08-2015 Through 07-08-2015",

year = "2015",

doi = "10.1007/978-3-319-20678-3_46",

language = "英语",

isbn = "9783319206776",

series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",

publisher = "Springer Verlag",

pages = "475--486",

editor = "Margherita Antona and Constantine Stephanidis and Constantine Stephanidis",

booktitle = "Universal Access in Human-Computer Interaction",

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Selker, T, Yu, SY, Liang, CW & Hsu, J 2015, Sweet Building Greeter: A demonstration of persuasive technology for public space. in M Antona, C Stephanidis & C Stephanidis (eds), Universal Access in Human-Computer Interaction: Access to Today’s Technologies - 9th International Conference, UAHCI 2015 Held as Part of HCI International 2015, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 9175, Springer Verlag, pp. 475-486, 9th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2015 Held as Part of 17th International Conference on Human-Computer Interaction, HCI International 2015, Los Angeles, United States, 02/08/15. https://doi.org/10.1007/978-3-319-20678-3_46

Sweet Building Greeter: A demonstration of persuasive technology for public space. / Selker, Ted; Yu, Shih Yuan; Liang, Che Wei et al.
Universal Access in Human-Computer Interaction: Access to Today’s Technologies - 9th International Conference, UAHCI 2015 Held as Part of HCI International 2015, Proceedings. ed. / Margherita Antona; Constantine Stephanidis; Constantine Stephanidis. Springer Verlag, 2015. p. 475-486 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9175).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Selker, Ted

AU - Yu, Shih Yuan

AU - Liang, Che Wei

AU - Hsu, Jane

N1 - Publisher Copyright: © Springer International Publishing Switzerland 2015.

PY - 2015

Y1 - 2015

N2 - This paper shows how a persuasive interactive system can impact community behavior. Sweet Building Greeter includes an interactive display and a gumball dispenser with environmental sensors. It provides media and tangible rewards. It has been located in buildings’ public entry areas to encourage people to be conscious of and to empower saving energy. What makes the system ignored or engaging? The first experiment attracted participants to fill out a questionnaire to dispense candy and display problems which could be fixed in the building. Newcomers to the building filled out the questionnaire, but few returned to do it again. The second experiment provided images of energy savings and was effective at making people aware of energy issues, but it did not change their likelihood of using the system. Soliciting people with sound was more effective. This was especially true in a case where people had earlier negative experiences.

AB - This paper shows how a persuasive interactive system can impact community behavior. Sweet Building Greeter includes an interactive display and a gumball dispenser with environmental sensors. It provides media and tangible rewards. It has been located in buildings’ public entry areas to encourage people to be conscious of and to empower saving energy. What makes the system ignored or engaging? The first experiment attracted participants to fill out a questionnaire to dispense candy and display problems which could be fixed in the building. Newcomers to the building filled out the questionnaire, but few returned to do it again. The second experiment provided images of energy savings and was effective at making people aware of energy issues, but it did not change their likelihood of using the system. Soliciting people with sound was more effective. This was especially true in a case where people had earlier negative experiences.

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KW - Persuasive computing

KW - UI styles

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BT - Universal Access in Human-Computer Interaction

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A2 - Stephanidis, Constantine

PB - Springer Verlag

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ER -

Selker T, Yu SY, Liang CW, Hsu J. Sweet Building Greeter: A demonstration of persuasive technology for public space. In Antona M, Stephanidis C, Stephanidis C, editors, Universal Access in Human-Computer Interaction: Access to Today’s Technologies - 9th International Conference, UAHCI 2015 Held as Part of HCI International 2015, Proceedings. Springer Verlag. 2015. p. 475-486. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-20678-3_46

Sweet Building Greeter: A demonstration of persuasive technology for public space

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