TY - GEN
T1 - The design of an accountability framework for service engineering
AU - Lin, Kwei Jay
PY - 2008
Y1 - 2008
N2 - The goal of our service science and engineering research is to advance IT-based services technology for service innovation, composition and delivery. In this project, we study the service accountability framework to detect, diagnose, and defuse the real problem in a service process. This is important when a service process has external service providers. We need an efficient mechanism to ensure that external services do provide an acceptable level of performance and stability, in order to meet the overall quality of service (QoS). Our design adopts Bayesian Networks to look for the most likely causes in a service process and inspects those services individually to identify the problem. We implement the LLAMA accountability service bus, a dynamic and efficient service infrastructure to support the monitoring, analysis, and reconfiguration of service processes. It includes accountability agents to continuously monitor services and an accountability authority to identify faulty ones.
AB - The goal of our service science and engineering research is to advance IT-based services technology for service innovation, composition and delivery. In this project, we study the service accountability framework to detect, diagnose, and defuse the real problem in a service process. This is important when a service process has external service providers. We need an efficient mechanism to ensure that external services do provide an acceptable level of performance and stability, in order to meet the overall quality of service (QoS). Our design adopts Bayesian Networks to look for the most likely causes in a service process and inspects those services individually to identify the problem. We implement the LLAMA accountability service bus, a dynamic and efficient service infrastructure to support the monitoring, analysis, and reconfiguration of service processes. It includes accountability agents to continuously monitor services and an accountability authority to identify faulty ones.
UR - http://www.scopus.com/inward/record.url?scp=51449111328&partnerID=8YFLogxK
U2 - 10.1109/HICSS.2008.431
DO - 10.1109/HICSS.2008.431
M3 - 会议稿件
AN - SCOPUS:51449111328
SN - 0769530753
SN - 9780769530758
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
BT - Proceedings of the 41st Annual Hawaii International Conference on System Sciences 2008, HICSS
T2 - 41st Annual Hawaii International Conference on System Sciences 2008, HICSS
Y2 - 7 January 2008 through 10 January 2008
ER -