TY - JOUR
T1 - The relationship between cultural intelligence and performance with the mediating effect of culture shock
T2 - A case from Philippine laborers in Taiwan
AU - Chen, Angela Shin yih
AU - Lin, Yi Chun
AU - Sawangpattanakul, Airin
PY - 2011/3
Y1 - 2011/3
N2 - This purpose of the present study was to explore the role of cultural intelligence (CQ) and its effect on performance of foreign laborers. We also examined the mediating effect of culture shock on the relationship between CQ and performance. Data were collected from Philippine laborers working in Taiwan. A paper-based survey, with a return rate of 76.4%, was completed by 382 Philippine laborers working in Taiwan's manufacturing industries. The results showed that CQ was positively related to the performance of Philippine laborers and negatively related to culture shock. In addition, we found that culture shock partly mediated the relationship of CQ and performance. These findings suggested that CQ can serve as a predictor for cross-cultural effectiveness. Implications for practice and direction for future research are offered.
AB - This purpose of the present study was to explore the role of cultural intelligence (CQ) and its effect on performance of foreign laborers. We also examined the mediating effect of culture shock on the relationship between CQ and performance. Data were collected from Philippine laborers working in Taiwan. A paper-based survey, with a return rate of 76.4%, was completed by 382 Philippine laborers working in Taiwan's manufacturing industries. The results showed that CQ was positively related to the performance of Philippine laborers and negatively related to culture shock. In addition, we found that culture shock partly mediated the relationship of CQ and performance. These findings suggested that CQ can serve as a predictor for cross-cultural effectiveness. Implications for practice and direction for future research are offered.
KW - Culture intelligence
KW - Culture shock
KW - Foreign laborers
KW - Performance
UR - https://www.scopus.com/pages/publications/79952815293
U2 - 10.1016/j.ijintrel.2010.09.005
DO - 10.1016/j.ijintrel.2010.09.005
M3 - 文章
AN - SCOPUS:79952815293
SN - 0147-1767
VL - 35
SP - 246
EP - 258
JO - International Journal of Intercultural Relations
JF - International Journal of Intercultural Relations
IS - 2
ER -
