Website designer as an evaluator: A formative evaluation method for website interface development

  • Chao Yang Yang*
  • *Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

Commerce plays a fundamental part in a lot of websites so that their goals may be different from conventional computer system design e.g. to increase the user base or encourage repeat visits. With limited budgets, website designers are unlikely to involve their users during the design process and not all website designers have access to an evaluator, appropriate testing facilities or evaluation knowledge to support their design. The research develops a low cost, tailorable, formative evaluation method for web designers. The method addressed both HCI and commercial website goals such as the encouragement of repeat visits. This research first investigate the contemporary evaluation method, the users' and designers' needs from websites and website evaluation methods. Finally, the method was developed as a set of guidelines and verified in the evaluation of a website. The potential usefulness, practicality and necessity of the method was then confirmed by website.

Original languageEnglish
Title of host publicationHuman-Computer Interaction
Subtitle of host publicationNew Trends - 13th International Conference, HCI International 2009, Proceedings
Pages372-381
Number of pages10
EditionPART 1
DOIs
StatePublished - 2009
Externally publishedYes
Event13th International Conference on Human-Computer Interaction, HCI International 2009 - San Diego, CA, United States
Duration: 19 07 200924 07 2009

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 1
Volume5610 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference13th International Conference on Human-Computer Interaction, HCI International 2009
Country/TerritoryUnited States
CitySan Diego, CA
Period19/07/0924/07/09

Keywords

  • Engagement
  • Formative Evaluation
  • Website usability

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