A survey website designed for the older people – a case study of happy life survey

Yimeng Xiao; Hsien Hui Tang

doi:10.1007/978-3-319-92141-9_34

A survey website designed for the older people – a case study of happy life survey

Yimeng Xiao
, Hsien Hui Tang^*

^*此作品的通信作者

National Taiwan University of Science and Technology

研究成果: 圖書/報告稿件的類型 › 會議稿件 › 同行評審

摘要

The aging problem in Greater China Region is becoming increasingly serious, and the main users of computers have expanded from the young to the elderly. However, most of the interface designs on the market are designed to fulfill the needs of young people, and there is very little research on senior user- friendly interface design especially for online survey. 「 Happy Life Survey」 is a responsive online survey website designed for the older people, being accessible via smartphones, tablets, and computers. The website design is created for a user-friendly experience for the older people and in consideration of commercial viability and technical feasibility. Through the case study, this paper studies and analyzes the operational characteristics and user experience of the senior-friendly online survey. The result of this study provided four major UX problems for older people including eyesight, hand gesture, cognition and memory, digital ability in terms of online survey operation. To resolve these issues, a new design of the system was created with three iterations. The system was tested and used in a public survey of about 36 thousand of older users. The result of this study contributes to the design of the senior-friendly online survey and increases the understanding of older user experience.

原文	英語
主出版物標題	Cross-Cultural Design. Methods, Tools, and Users - 10th International Conference, CCD 2018, Held as Part of HCI International 2018, Proceedings
編輯	Pei-Luen Patrick Rau
發行者	Springer Verlag
頁面	436-448
頁數	13
ISBN（列印）	9783319921402
DOIs	https://doi.org/10.1007/978-3-319-92141-9_34
出版狀態	已出版 - 2018
對外發佈	是
事件	10th International Conference on Cross-Cultural Design, CCD 2018 Held as Part of HCI International 2018 - Las Vegas, 美國持續時間: 15 07 2018 → 20 07 2018

出版系列

名字	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
卷	10911 LNCS
ISSN（列印）	0302-9743
ISSN（電子）	1611-3349

Conference

Conference	10th International Conference on Cross-Cultural Design, CCD 2018 Held as Part of HCI International 2018
國家/地區	美國
城市	Las Vegas
期間	15/07/18 → 20/07/18

文獻附註

Publisher Copyright:
© Springer International Publishing AG, part of Springer Nature 2018.

存取文件

10.1007/978-3-319-92141-9_34

其它文件與鏈接

Link to publication in Scopus

引用此

Xiao, Y., & Tang, H. H. (2018). A survey website designed for the older people – a case study of happy life survey. 於 P.-L. P. Rau (編輯), Cross-Cultural Design. Methods, Tools, and Users - 10th International Conference, CCD 2018, Held as Part of HCI International 2018, Proceedings (頁 436-448). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); 卷 10911 LNCS). Springer Verlag. https://doi.org/10.1007/978-3-319-92141-9_34

Xiao, Yimeng ; Tang, Hsien Hui. / A survey website designed for the older people – a case study of happy life survey. Cross-Cultural Design. Methods, Tools, and Users - 10th International Conference, CCD 2018, Held as Part of HCI International 2018, Proceedings. 編輯 / Pei-Luen Patrick Rau. Springer Verlag, 2018. 頁 436-448 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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title = "A survey website designed for the older people {\textendash} a case study of happy life survey",

abstract = "The aging problem in Greater China Region is becoming increasingly serious, and the main users of computers have expanded from the young to the elderly. However, most of the interface designs on the market are designed to fulfill the needs of young people, and there is very little research on senior user- friendly interface design especially for online survey. 「 Happy Life Survey」 is a responsive online survey website designed for the older people, being accessible via smartphones, tablets, and computers. The website design is created for a user-friendly experience for the older people and in consideration of commercial viability and technical feasibility. Through the case study, this paper studies and analyzes the operational characteristics and user experience of the senior-friendly online survey. The result of this study provided four major UX problems for older people including eyesight, hand gesture, cognition and memory, digital ability in terms of online survey operation. To resolve these issues, a new design of the system was created with three iterations. The system was tested and used in a public survey of about 36 thousand of older users. The result of this study contributes to the design of the senior-friendly online survey and increases the understanding of older user experience.",

keywords = "Older people, Online survey, Survey design, User experience",

author = "Yimeng Xiao and Tang, \{Hsien Hui\}",

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doi = "10.1007/978-3-319-92141-9\_34",

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Xiao, Y & Tang, HH 2018, A survey website designed for the older people – a case study of happy life survey. 於 P-LP Rau (編輯), Cross-Cultural Design. Methods, Tools, and Users - 10th International Conference, CCD 2018, Held as Part of HCI International 2018, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 卷 10911 LNCS, Springer Verlag, 頁 436-448, 10th International Conference on Cross-Cultural Design, CCD 2018 Held as Part of HCI International 2018, Las Vegas, 美國, 15/07/18. https://doi.org/10.1007/978-3-319-92141-9_34

A survey website designed for the older people – a case study of happy life survey. / Xiao, Yimeng; Tang, Hsien Hui.
Cross-Cultural Design. Methods, Tools, and Users - 10th International Conference, CCD 2018, Held as Part of HCI International 2018, Proceedings. 編輯 / Pei-Luen Patrick Rau. Springer Verlag, 2018. p. 436-448 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); 卷 10911 LNCS).

研究成果: 圖書/報告稿件的類型 › 會議稿件 › 同行評審

TY - GEN

T1 - A survey website designed for the older people – a case study of happy life survey

AU - Xiao, Yimeng

AU - Tang, Hsien Hui

N1 - Publisher Copyright: © Springer International Publishing AG, part of Springer Nature 2018.

PY - 2018

Y1 - 2018

N2 - The aging problem in Greater China Region is becoming increasingly serious, and the main users of computers have expanded from the young to the elderly. However, most of the interface designs on the market are designed to fulfill the needs of young people, and there is very little research on senior user- friendly interface design especially for online survey. 「 Happy Life Survey」 is a responsive online survey website designed for the older people, being accessible via smartphones, tablets, and computers. The website design is created for a user-friendly experience for the older people and in consideration of commercial viability and technical feasibility. Through the case study, this paper studies and analyzes the operational characteristics and user experience of the senior-friendly online survey. The result of this study provided four major UX problems for older people including eyesight, hand gesture, cognition and memory, digital ability in terms of online survey operation. To resolve these issues, a new design of the system was created with three iterations. The system was tested and used in a public survey of about 36 thousand of older users. The result of this study contributes to the design of the senior-friendly online survey and increases the understanding of older user experience.

AB - The aging problem in Greater China Region is becoming increasingly serious, and the main users of computers have expanded from the young to the elderly. However, most of the interface designs on the market are designed to fulfill the needs of young people, and there is very little research on senior user- friendly interface design especially for online survey. 「 Happy Life Survey」 is a responsive online survey website designed for the older people, being accessible via smartphones, tablets, and computers. The website design is created for a user-friendly experience for the older people and in consideration of commercial viability and technical feasibility. Through the case study, this paper studies and analyzes the operational characteristics and user experience of the senior-friendly online survey. The result of this study provided four major UX problems for older people including eyesight, hand gesture, cognition and memory, digital ability in terms of online survey operation. To resolve these issues, a new design of the system was created with three iterations. The system was tested and used in a public survey of about 36 thousand of older users. The result of this study contributes to the design of the senior-friendly online survey and increases the understanding of older user experience.

KW - Older people

KW - Online survey

KW - Survey design

KW - User experience

UR - https://www.scopus.com/pages/publications/85050584517

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DO - 10.1007/978-3-319-92141-9_34

M3 - 会议稿件

AN - SCOPUS:85050584517

SN - 9783319921402

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

SP - 436

EP - 448

BT - Cross-Cultural Design. Methods, Tools, and Users - 10th International Conference, CCD 2018, Held as Part of HCI International 2018, Proceedings

A2 - Rau, Pei-Luen Patrick

PB - Springer Verlag

T2 - 10th International Conference on Cross-Cultural Design, CCD 2018 Held as Part of HCI International 2018

Y2 - 15 July 2018 through 20 July 2018

ER -

Xiao Y, Tang HH. A survey website designed for the older people – a case study of happy life survey. 於 Rau PLP, 編輯, Cross-Cultural Design. Methods, Tools, and Users - 10th International Conference, CCD 2018, Held as Part of HCI International 2018, Proceedings. Springer Verlag. 2018. p. 436-448. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-92141-9_34

A survey website designed for the older people – a case study of happy life survey

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