Predicaments and coping strategies in implementing cancer truth-telling: a qualitative content analysis

Purpose: The patient-centered communication principles in Western countries are widely esteemed. In Eastern countries, a family-centered approach to medical decision-making is preferred. However, the predicaments faced by attending physicians and their coping strategies in the process of truth-telling about cancer are unknown. Therefore, this study aimed to understand attending physicians’ predicaments and coping strategies in implementing truth-telling for cancer in Taiwan. Methods: This study used a qualitative description approach to conduct in-depth interviews with attending physicians. Data were collected from two medical centers in Taiwan. Purposive sampling was also conducted. A total of 17 attending physicians participated in individual semi-structured interviews. All interviews were audio recorded and transcribed verbatim. Inductive content analysis was used to analyze and develop the subcategories, generic categories, and main categories. Results: Four main categories emerged: (1) Causing harm to the patient: Family members’ cooperation is needed. (2) Family members’ request to conceal the truth: Physicians should judge based on the patient’s disease condition. (3) Delayed treatment: Physicians should prioritize establishing confidence. (4) Delivering bad news about relapse: Physicians have different coping strategies. Conclusion: Physicians in Taiwan face challenges but prioritize family-centered care despite having coping strategies to protect patients. When faced with a scenario in which family members request concealment of truth, most physicians cooperate with them to determine the level and method of disclosing unfavorable news to patients. Physicians should prioritize patients’ psychological needs when they experience relapse or metastasis or face strong negative emotions.